Privacy Policy
Last updated: 06 June 2026
This Privacy Policy explains how The Digital Management Lab (“we”, “us”, “our”) collects, uses, and protects your personal data when you use our website and services.
1. Who We Are
The Digital Management Lab, operated by Russell Ryan as a sole trader, provides system integration and management services.
Contact: info@digitalmanagementlab.com
2. Data We Collect
We may collect:
- Name and contact details (via forms or email)
- Business information you provide
- Technical data (IP address, browser type)
- Website usage data (analytics)
3. How We Use Data
We use your data to:
- Respond to enquiries
- Deliver our services
- Improve our website and operations
- Manage client relationships
4. Legal Basis
We process data based on:
- Consent (forms, cookies)
- Contract (service delivery)
- Legitimate interest (business operations)
5. Cookies
We use cookies for:
- Essential site functionality
- Analytics and performance
You can manage your preferences via our cookie banner. See our Cookie Policy for full details.
6. Third Parties
We may use trusted third-party providers including:
- Hosting services
- Analytics tools
- External platforms you use (e.g. booking systems)
These providers may process data on our behalf.
7. Data Retention
We retain data only as necessary:
- Enquiries: up to 12 months
- Clients: duration of service + legal obligations
8. Your Rights
You have the right to:
- Access your data
- Request correction or deletion
- Withdraw consent
- Lodge a complaint with the ICO
To exercise these rights, email: info@digitalmanagementlab.com
9. Data Security
We take reasonable steps to protect your data and prevent unauthorised access.
10. Contact
To request access or deletion of your data, contact: info@digitalmanagementlab.com